Privacy Policy

Madak — the digital solution to manage and track real estate development projects

Madak app privacy policy

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Madak Information Technology Company (Commercial Registration No. 1009121789, with registered address in Riyadh, Kingdom of Saudi Arabia) (“we” or “our”) is committed to protecting the privacy of your personal data and ensuring the highest levels of security in the collection, use and processing of such data. This privacy policy explains how we collect, use, disclose and protect your personal information.

By using or registering for the MADAC app, you agree to the practices described in this policy. If you have any questions, you can contact us at support@madak.app.

1. The information we collect
We collect different types of personal information, including but not limited to:
- Identification data: full name, ID or residence number, date of birth.
- Contact details: phone number, email, address.
- Verification data: documents required to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
- Financial statements: details of transactions, amounts invested, accounts payable.
- Technical data: IP address, device type, operating system, geographic location, and cookies.

2. How to collect data
We collect your data in the following ways:
- When you register in the app.
- When investing in real estate opportunities or reselling shares in the secondary market.
- Through documents submitted for verification purposes.
- via cookies while you use the app.

3. How data is used
We use your data for the following purposes:
- Account opening and ID verification.
- Comply with the requirements of regulations and laws, including the fight against money laundering and the financing of terrorism.
- Processing investment requests and managing resale operations in the secondary market.
- Improve our services and user experience.
- Sending notifications and updates related to services.
- Provide you with marketing information after your consent, with the option to opt out.

4. Sharing data with third parties
We may share your data with:
- Supervisory and regulatory bodies upon request.
- external service providers (such as identity verification services, financial transactions) in accordance with binding contracts.
- Strategic partners within contractual obligations.

We do not sell your data to any third party.

5. data protection
We apply high security standards to protect your data from unauthorized access or modification. Your data may be stored on servers inside Saudi Arabia or in secure data centers outside of Saudi Arabia, while ensuring compliance with data protection standards.

6. Data retention period
We keep your data for the duration of your relationship with us and up to seven years after the termination of the service, or as required by the regulations.

7. Your rights
You have the right to:
- Access your personal data.
- Correct any inaccurate data.
- Request the deletion of your data when the relationship ends or when there is no legal obligation to keep it.
- Withdraw your consent to the processing of data for marketing purposes.

You can exercise your rights by contacting us at support@madak.app.

8. Changes to the Privacy Policy
We may update this policy from time to time, and you will be notified via the app or email registered with us when there are material changes.

9. Contact us
If you have any questions or concerns regarding this privacy policy, you can contact us by emailing: support@madak.app.

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Dozens of investment opportunities at your fingertips

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